Cookie & Privacy Policy | Unlocked Fest
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18/19/20 June
2021
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Cookie & Privacy Policy
Cookie & Privacy Policy

Unlocked Fest takes your data privacy very seriously. We never share your information with third parties, without your consent.

This policy outlines how we collect, use and store your data.

Please be aware that any personal data you provide on chat rooms, message boards and social media groups becomes public information and you should exercise caution when deciding to disclose any of your personal information.

What we collect

We may keep, for example, your email address, mailing address or telephone number that is provided by you through means including email, verbal and written contact, by signing up to our mailing list, buying a ticket, trading with us, or providing your information through our feedback survey. By providing this information to us, you consent to us holding this information in relation to the purposes it was provided for.

Tickets

Gigantic are our ticketing provider and manage the ticket process on our behalf. When you choose to purchase a ticket through our website you will be redirected to the Gigantic website to provide your details and compete your purchase. Their privacy policy can be found here https://www.gigantic.com/privacy-policy

Glamping

Podpads are our glamping provider and manage the process on our behalf. When you choose to make a purchase through our website you will be redirected to the Podpad’s website to provide your details and compete your purchase. Their privacy policy can be found here https://podpads.com/privacy 

Cashless

Weezevent are our cashless provider and manage the process on our behalf. When you choose to take advantage of the cashless system you will be redirected to the Weezevent website to provide your details and complete your purchase. Their privacy policy can be found here https://weezevent.com/en-gb/terms-of-use/ Article 25

Facebook Remarketing

Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet, and use that information to provide measurement services and target ads. With Facebook remarketing you may see our ads on Facebook after you have visited our site. For this to happen Facebook uses a Custom Audience Pixel, which is activated once a visitor lands on a webpage and a unique cookie is placed in their web browser. Facebook lookalike audience targeting allows us to show ads on Facebook to people who are similar to those who have already visited or made a purchase from our website. To opt out of Facebook’s collection and use information for ad targeting visit: https://www.facebook.com/help/568137493302217

What we do with your information

We may use your information to contact you about festival news or festival related information that may be of interest to you either by email, direct mail or e-newsletter.

Disclosure of personal information

We will never sell, share or disclose your information to a third party without your written consent.

Data security 

We take all reasonable steps to protect the data we hold from misuse, loss or unauthorised access, modification or disclosure.

Cookies 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

IP addresses

We use a third party service, Google Analytics, to collect standard web server logs which show your unique IP address. This identifies what you have looked at; whether the page request was successful or not; and which browser you used to view the pages. It does not identify any personal detail. This data is only used for statistical purposes to inform us about the usage of the site and how many hits we receive.

How to unsubscribe from our e-newsletter 

To unsubscribe, please follow the link on the bottom of our e-newsletters.

To update or remove your data

If you would like to update your personal information or have it removed from our database, please email info@unlockedfest.co.uk

We may update our Privacy Policy at any time and our up to date policy will always be displayed here.